Terms & Conditions
Last updated: March 2026
Please read these terms carefully before using The Great Big Yawn platform.
Important Health Notice
The Great Big Yawn is a wellbeing tool, not a medical service. It does not replace professional healthcare advice. If you are experiencing a mental health crisis, please contact Samaritans on 116 123 or text SHOUT to 85258.
Ambassador Costs & Payback Structure
Full tables for training costs, session splits, give-back options and Enterprise model
1. About This Platform
The Great Big Yawn ("we", "us", "our") is a wellbeing initiative designed to harness the natural, physiological power of yawning as a tool for somatic release, emotional regulation, and community connection. This app ("the Platform") is operated by The Great Big Yawn. By accessing or using the Platform, you agree to these Terms and Conditions. If you do not agree, please do not use the Platform.
2. Important Health & Wellbeing Disclaimer
The Great Big Yawn is a wellbeing tool, not a medical service. • The Platform is for general wellbeing and community purposes only. • Nothing on this Platform constitutes medical advice, diagnosis, or treatment. • Yawning exercises and somatic practices are intended to complement — not replace — professional healthcare. • If you have concerns about your physical or mental health, please consult a qualified healthcare professional. • If you are experiencing a mental health crisis, please contact your local emergency services or a crisis helpline immediately. UK Crisis Support: Samaritans — 116 123 (free, 24/7) | Crisis Text Line — Text SHOUT to 85258
3. User Accounts & Conduct
When using the Platform, you agree to: • Provide accurate information when registering. • Treat all other community members with respect and kindness. • Not post harmful, offensive, or inappropriate content in the chat or elsewhere. • Not misrepresent yourself as a Yawning Ambassador if you are not certified. • Not attempt to disrupt, hack, or interfere with the Platform. We reserve the right to suspend or remove accounts that breach these terms without notice.
4. Yawn Counting & Data
• Yawn counts are logged voluntarily by users and are not independently verified unless witnessed by a certified Yawning Ambassador. • Ambassador-run Yawnathons are the only OFFICIAL way to submit verified yawn counts to the global collective tally. • Location data (city and country only) may be collected when you log a yawn, to display on the world map. Your precise address is never stored. • Mood data submitted before and after sessions is used solely to provide you with personal feedback and to improve the Platform. • We do not sell your personal data to third parties.
5. Ambassador Sessions & Bookings
• Yawning Ambassadors are independent facilitators trained by The Great Big Yawn. They are not employees of The Great Big Yawn. • Booking requests are not guaranteed — they must be confirmed by an available Ambassador. • Sessions are held online via video call or in person. The Great Big Yawn does not provide physical venues. • The Great Big Yawn is not liable for any outcomes arising from Ambassador-led sessions. Ambassador earnings and payback: • For extra registered fundraising or Book-an-Ambassador sessions, income is split: 55% The Great Big Yawn / 25% Ambassador / 15% Host Organisation / 5% Admin. • For included package sessions, 25% of the monthly membership fee forms a shared Ambassador delivery pot (Starter: £10/mo · Growth: £18.75/mo · Premium: £37.50/mo). • Ambassador payments are made quarterly only (January, April, July, October). Monthly payments are not currently available. • Ambassadors may choose to keep, donate, or split 50/50 their allocation — donations can only go to a registered Partner organisation already on the system. See the full Ambassador Costs & Payback Structure for detailed tables.
6. Memberships & Payments
• Membership plans are available at Free (£0), Starter (£40/month), Growth (£75/month), Premium (£150/month), and Enterprise (custom pricing) tiers. • The Free plan is available immediately on signup. Paid plans are activated manually after review. • No payment is taken at the point of application for paid plans — memberships are confirmed within 24 hours. • Paid plans are billed monthly and subject to a separate agreement upon activation. • Cancellations must be requested by email with a minimum of 30 days' notice. • Refunds are not available for partial months of membership already used. • Unused monthly session credits do not roll over to the following month. • Stripe is used as our payment processor. Your payment details are handled securely by Stripe and are not stored on our servers. • Enterprise organisations may train their own Ambassadors under a volunteer-led community model — terms agreed separately.
7. Ambassador Training
• Yawning Ambassador training is available at £275 per person (one fee), or £3,300 for a 12-place block booking. • The full Ambassador Costs & Payback Structure must be read and understood before purchasing training — this document is available on the Membership Plans page and the Ambassador Payback page within the app. • Training is delivered over two days, online or face to face, running every month on the 12th & 13th. • Trained Ambassadors are certified to lead official Yawnathon sessions and submit verified yawn counts. • Training fees are non-refundable once training has commenced. • The Great Big Yawn reserves the right to decline or revoke Ambassador certification.
8. Intellectual Property
• All content on this Platform — including text, graphics, the yawn counter, and branding — is owned by or licensed to The Great Big Yawn. • You may not reproduce or distribute any content without prior written permission. • User-generated content (chat messages, photos) remains your property, but by posting you grant The Great Big Yawn a non-exclusive licence to display it on the Platform.
9. Limitation of Liability
To the fullest extent permitted by law: • The Great Big Yawn is not liable for any indirect, incidental, or consequential loss arising from your use of the Platform. • We do not guarantee that the Platform will be available at all times or free from errors. • The yawn counter and statistics are indicative and may not reflect real-time accuracy.
10. Privacy
Your privacy matters to us. We collect only the minimum data needed to operate the Platform. This includes: • Your name and email address (for your account). • Approximate location (city/country) when you log a yawn. • Mood data you voluntarily submit. • Chat messages posted on the Platform. We do not sell your data. You may request deletion of your account and associated data by emailing us.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. We will endeavour to notify users of significant changes.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
If you have any questions about these Terms, please contact us at: 📧 info@thegreatbigyawn.org 🌐 thegreatbigyawn.com